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Privacy Policy for SURE Sustainability and Renewable Solutions Private Limited (SURE)

At SURE, we understand the importance of protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your data. We encourage you to read this policy carefully before using our website or services.By using our website or purchasing our products, you agree to the terms of this policy.

Information We Collect:

We may collect the following information from you:

  • Personal Information: This includes your name, email address, phone number, postal address, and any other information you voluntarily provide us, such as through forms, surveys, or online chat.

  • Browsing Data: We may use cookies and other tracking technologies to collect information about your browsing activity on our website, such as the pages you visit, the links you click, and the length of your visit. We use cookies to store information about your preferences and to personalize your experience on our website. You can control cookies through your browser settings.

  • Purchasing History: When you purchase products from us, we collect information about your order, such as the items you purchased, the amount you paid, and the shipping address.

How We Use Your Information:

We use the information we collect for the following purposes:

  • To provide and operate our website and services: This includes fulfilling your orders, sending you invoices and order confirmations, and providing customer service.

  • To improve and personalize your experience: We may use your browsing data to personalize your experience on our website and recommend products you may be interested in.

  • To send you marketing communications: We may use your email address to send you newsletters, promotional offers, and other marketing materials. You can opt out of these communications at any time by clicking the unsubscribe link in any email.

  • To analyse website traffic and usage: We may use your browsing data to analyse how users interact with our website and to improve the user experience.

  • To comply with legal requirements: We may disclose your information if required by law or to comply with a court order.

Sharing Your Information:

We may share your information with the following third parties:

  • Service providers: We may share your information with third-party service providers who help us operate our website and provide our services, such as web hosting providers, email service providers, and marketing agencies.

  • Law enforcement: We may disclose your information to law enforcement officials if we are required to do so by law.

  • Other third parties: We may share your information with other third parties with your consent or as otherwise permitted by law.

Data Security:

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure, and we cannot guarantee the security of your information.

 

Your Data Protection Rights:

Under India's Information Technology Act, 2000 and other applicable laws, you have the following rights regarding your data:

  • The right to access your personal information

  • The right to request correction of inaccurate or incomplete information

  • The right to request deletion of your personal information

  • The right to object to the processing of your personal information

  • The right to withdraw your consent at any time

You can exercise these rights by contacting us at privacy@sureenergy.co

Children's Privacy:

Our website is not intended for children under the age of 12. We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us at privacy@sureenergy.co and we will delete it from our records.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy regularly for any changes.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at privacy@sureenergy.co

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